Privacy policy (GDPR)

Privacy policy

The data controller (responsible) is:
Fritz Wenger Classics GmbH
Thierhaupter Straße 6
86692 Münster
Email: info@alfa-onlineshop.de

Thank you for your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offer. This serves to safeguard our legitimate interests in the correct presentation of our offer in accordance with Art. 6 (1) (f) GDPR, which prevail in the context of a balancing of interests.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

2. Data processing for contract execution and contact

2.1 Data processing for contract execution

For the purpose of contract processing (including enquiries about and processing of any existing warranty and service disruption claims as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you voluntarily provide it to us in the context of your order. Mandatory fields are marked as such, as we require this data for contract processing and cannot ship the order without it. The data that is collected can be seen in the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete fulfilment of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this policy.

2.2 Customer account

If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. You can delete your customer account at any time by sending a message to the contact option described in this privacy policy or by using the function provided for this purpose in your customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

2.3 Contact

Within the scope of customer communication, we collect personal data for the purpose of processing your enquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form, live chat tool or email). Mandatory fields are marked as such, as we require this data to process your enquiry. The data that is collected can be seen in the respective input forms. Once your enquiry has been processed in full, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.

3. Data processing for the purpose of shipping

For the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle shipping for us (drop shipping). These are considered shipping service providers within the meaning of this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

General Logistics Systems Germany GmbH & Co. OHG
GLS Germany-Straße 1 - 7
DE-36286 Neuenstein
Germany

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Street 1
41460 Neuss
Germany

Hermes Germany GmbH
Essener Street 89
D-22419 Hamburg
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

DPD Germany Ltd.
Wailandtstraße 1
63741 Aschaffenburg
Germany

BTG International Freight Forwarding GmbH
Parkstraße 35
86462 Langweid/Foret
Germany

4. Data processing for payment processing

We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data necessary for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
If you have any questions about our payment processing partners and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes

Where necessary, we provide our service providers with additional data which they use, together with the data necessary for processing the payment, as our processors for the purpose of fraud prevention and optimising our payment processes (e.g. invoicing, processing disputed payments, accounting support). In accordance with Art. 6 (1) (f) GDPR, this serves to protect our legitimate interests in protecting ourselves against fraud and ensuring efficient payment management, which prevail in the context of a balancing of interests.

5. Advertising by email

5.1 Email newsletter with registration

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time by sending a message to the contact option described below or by using the link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

5.2 Email newsletter without registration and your right to object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range by email on the basis of Section 7 (3) UWG (German Unfair Competition Act). This serves to safeguard our legitimate interests in advertising to our customers, which prevail in the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.
After you unsubscribe, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

5.3 Newsletter dispatch

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

5.4 Sending of review requests by e-mail

If you have given us your express consent to do so during or after your order in accordance with Art. 6 (1) (a) GDPR, we will use your email address to request that you submit a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. Once you have revoked your consent, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this policy.

The review requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

6. Cookies and other technologies

General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognise your browser the next time you visit (persistent cookies).

Protection of privacy on end devices
When you use our online services, we use technologies that are absolutely necessary to provide the expressly requested telemedia service. The storage of information on your device or access to information already stored on your device does not require your consent in this respect.

For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in effect until you adjust or reset the respective settings on your device.

Any subsequent data processing by cookies and other technologies

We use technologies that are essential for the use of certain functions of our website (e.g. shopping basket function). These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the contents of your shopping basket). This serves the purpose of balancing interests and is in our legitimate interest in optimising the presentation of our website in accordance with Art. 6(1)(f) GDPR.

We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) and for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

7. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose has ceased to apply and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are based and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.

Our service providers are based and/or use servers in countries outside the EU and the EEA. No adequacy decision has been made by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and is then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is based on an agreement on order processing by Google.

For the purpose of optimising the marketing of our website, we use the so-called user ID function. With the help of this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online platforms and thus analyse your user behaviour across devices and sessions.

For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognise your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

Google AdSense

Our website markets space for third-party advertisements via Google AdSense. These advertisements are displayed to you at various locations on this website. The DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and automatically assigning a pseudonymous user ID, which is used to determine your interests based on visits to this and other websites.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google remarketing cookie is set when you visit our website. This automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Any further data processing only takes place if you have activated the "personalised advertising" setting in your Google account. In this case, if you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behaviour if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms.

8. Contact options and your rights

8.1 Your rights

As a data subject, you have the following rights:

• the right to request information about your personal data processed by us to the extent specified in Art. 15 GDPR;

• pursuant to Art. 16 GDPR, the right to request the immediate correction of inaccurate or incomplete personal data stored by us;

• pursuant to Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing

  • to exercise the right to freedom of expression and information;

  • to fulfil a legal obligation;

  • for reasons of public interest or

  • for the establishment, exercise or defence of legal claims;

• the right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR, unless

  • the accuracy of the data is contested by you;

  • the processing is unlawful, but you oppose its erasure;

  • we no longer need the data, but you need it to assert, exercise or defend legal claims, or

  • you have objected to the processing pursuant to Art. 21 GDPR;

• the right under Art. 20 GDPR to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;

• the right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

8.2 Contact options

If you have any questions about the collection, processing or use of your personal data, if you wish to obtain information, correct, restrict or delete data, or revoke your consent or object to a specific use of data, please contact us directly using the contact details in our legal notice.